Shipping policy
At Nakshtra Botanique™, we are committed to delivering your orders safely, securely, and promptly. We take great care in packaging each product to ensure it reaches you in perfect condition.
Processing Time
Orders are typically processed within 1–2 business days.
Custom or high-demand items may require up to 3–5 business days for processing.
You will receive a confirmation email with tracking details once your order has been shipped.
Shipping Methods & Delivery Time
We ship across India and internationally with trusted carriers:
India (Domestic): Standard shipping 3–7 business days. Express shipping options available at checkout.
Shipping Charges
Shipping fees are calculated at checkout based on your location and chosen shipping method.
Free shipping may be available on select orders, promotions, or above a minimum order value.
Order Tracking
Once your order is shipped, you will receive a tracking number via email.
Use this number to track your package directly on the courier’s website.
Please allow 24 hours for the tracking information to update after shipment.
Shipping & Packaging Care
All products are carefully packaged to avoid damage during transit.
In case your package is damaged, leaked, or missing items, please contact us immediately at support@nakshtrabotanique.com with your order number and photos.
Customs, Duties & Taxes
For international orders, customs fees, import duties, or taxes may apply.
These charges are the responsibility of the recipient and are not included in the product price or shipping cost.
Lost or Delayed Shipments
While rare, delays may occur due to courier issues or customs processing.
If your shipment does not arrive within the expected timeframe, please contact us at support@nakshtrabotanique.com and we will assist you in tracking or resolving the issue.
Contact Us
For any shipping-related questions or assistance:
📧 support@nakshtrabotanique.com